29 troubleshooting, Troubleshooting – Sony KL-X9200U User Manual

Page 29

Advertising
background image

Additional Information

GB

29

-GB

Troubleshooting

If the problem persists after trying the methods below,
contact your nearest Sony dealer.

No picture

/

Check that the power cord is connected
firmly.

/

Is the power of the monitor turned on?

/

Is the air filter mounted securely? (page 27)

/

Is the lamp cover attached securely? (page
28)

/

Check that the power of the connected
equipment is turned on.

/

Try to press any key on the connected
computer’s keyboard.

/

Check that the RGB signal cable or audio/
video cords are properly connected. (The
supplied HD15-HD15 adaptor may be
needed for some models of IBM PC/AT or
compatible computers. For a Macintosh or
compatible computer, use the supplied
Macintosh adaptor.) (pages 7 and 8)

/

Make sure that no pins on the HD15
connectors are bent.

/

Check that the connected computer’s video
card is seated completely in the proper bus
slot.

/

Check that the frequency range of the input
signal is within that specified for the
monitor. (If not, “OUT OF SCAN RANGE”
appears on the screen.) (page 9)

/

The monitor does not accept an interlace
mode signal that is not a preset mode
signal.

/

For customers using Windows 95/98 — If
“KL-X9200” is not displayed as “Monitor
type” in the device selection screen in
Windows 95/98, select “Plug and Play
monitor (VESA DDC)” as “Monitor type.”

Picture and sound output are delayed

/

When the green u (power) indicator on the
front is flashing, the monitor is warming
up.

/

To protect the lamp, the monitor does not
immediately output the picture and sound
if you try to turn on the power more than 5
seconds after the power has been turned
off.

Good picture, no sound

/

Press VOL+ (VOLUME+).

/

Press MUTING so that “MUTING”
disappears from the screen. (page 16)

/

The volume of the computer may be low.

/

Check that the audio connecting cord is
connected firmly to the audio outputs on
the computer.

Fuzzy picture

/

If you use the monitor in a cold place,
moisture condensation may have occurred.
Leave the monitor as it is to let the
moisture evaporate.

Dark picture

/

Replace the lamp for the light source with a
new one. (page 28)

No color, abnormal color

/

Adjust the picture in the VIDEO ADJUST
menu. (pages 20 and 21)

/

Select an appropriate color system from the
COLOR SYSTEM option in the OPTION
menu to obtain optimum color.

Computer picture not clear

/

Adjust PITCH, then PHASE in the DOT
ADJUST menu. (page 18)

Horizontal lines of the computer picture are
not visible.

/

Check that TIMING in the DOT ADJUST
menu is set to YES. (page 18)

Computer picture not centered or sized
properly

/

Adjust the centering and size so that the
picture fits the screen. (pages 16 and 17)

(continued)

Advertising
This manual is related to the following products: