Symbol Technologies MC70 - Manual (Page 137)

Maintenance & Troubleshooting 6 - 9
Cables
Magnetic Stripe Reader
Table 6-7 Troubleshooting the Cables
Symptom Possible Cause Action
EDA battery is
not charging. EDA was disconnected
from AC power too soon. Connect the power cable correctly. Confirm main battery is charging
under Start - Settings - System - Power. The standard capacity battery
(1900 mAh) fully charges in less than four hours. The extended
capacity battery (3800 mAh) fully charges in less than eight hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
The EDA is not fully
attached to power. Detach and re-attach the power cable to the EDA, ensuring it is firmly
connected.
During data
communication,
no data
transmits, or
transmitted data
was incomplete. Cable was disconnected
from EDA during
communications. Re-attach the cable and retransmit.
Incorrect cable
configuration. See the system administrator.
Communication software
is not installed or
configured properly. Perform setup as described in the MC70 Integrator Guide.
Table 6-8 Troubleshooting the Magnetic Stripe Reader
Symptom Possible Cause Action
MSR cannot
read card. MSR removed from EDA
during card swipe. Reattach MSR to EDA and reswipe the card.
Faulty magnetic stripe
on card. See the system administrator.
MSR application is not
installed or configured
properly. Ensure the MSR application is installed on the EDA.
Ensure the MSR application is configured correctly.
EDA battery is
not charging. EDA was removed from
MSR or MSR was
unplugged from AC
power too soon. Ensure MSR is receiving power. Ensure EDA is attached correctly.
Confirm main battery is charging under Start - Settings - System -
Power. The standard capacity battery (1900 mAh) fully charges in less
than four hours. The extended capacity battery (3800 mAh) fully
charges in less than eight hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
The EDA is not fully
attached to the MSR. Detach and re-attach the MSR to the EDA, ensuring it is firmly
connected.