Symbol Technologies MC70 - Manual (Page 138)

6 - 10 MC70 User Guide
Trigger Handle
During data
communication,
no data
transmits, or
transmitted data
was incomplete. EDA detached from
MSR during
communications. Reattach EDA to MSR and retransmit.
Incorrect cable
configuration. See the system administrator.
Communication software
is not installed or
configured properly. Perform setup as described in the MC70 Integrator Guide.
Table 6-8 Troubleshooting the Magnetic Stripe Reader (Continued)
Symptom Possible Cause Action
Table 6-9 Troubleshooting the Trigger Handle
Problem Cause Solution
Cannot insert EDA in
Trigger Handle. Cleat is not installed on
the EDA. Install the cleat. Refer to the MC70 Integrator Guide.
Scan line does not
appear when trigger is
pressed. EDA is not attached
properly to the Trigger
Handle and is not making
contact with the
connector. Remove the EDA from the Trigger Handle and reinsert.
EDA does not contain a
scanning application. Load a scanning application on the EDA.
Scanning application is
not active. Start the scanning application.
EDA battery does not
charge when Trigger
Handle is placed in a
cradle. Trigger Handle is not
properly seated in the
cradle. Remove the Trigger Handle from the cradle and reinsert.
Power is not available to
the cradle. Ensure that power connections to the cradle are connected
properly.
Cannot print to printer. Printer cable not
connected properly. Ensure cable is connected properly to the printer and Trigger
Handle.
EDA does not wake
from suspend mode
when trigger is
pressed. The trigger only wakes
the EDA from the
suspend mode if a
scanning application is
active. Press a key on the EDA to wake from the suspend mode.