SnapGear 1.7.8 - Manual (Page 97)

9. Technical support
The System menu contains an option detailing support information for your SnapGear
appliance.
This page provides basic troubleshooting tips, contact details for SnapGear Support, and
links to the SnapGear Knowledge Base as shown in the following figure:
Figure 9.1 Technical support
The Technical Support Report page is an invaluable resource for the SnapGear
Technical Support Staff to analyze problems with your SnapGear appliance. The
information on this page gives the Support Staff important information about any
problems you may be experiencing.
If you experience a fault with your SnapGear appliance, please attach the Technical
Support Report to your support request.
9. Technical support
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