Additional troubleshooting tips for the printer – Kodak RP 50 2J0686 User Manual

Page 105

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Diagnostics and Troubleshooting

October 2002

5-15

Additional Troubleshooting Tips for the Printer

Check that the processor is turned ON and warmed up prior to printing.

Turn on the processor drive for 30 minutes before printing.

Be careful to correctly load, seat, and thread the paper into the paper
cassettes.

Be careful to correctly close all doors prior to printing. If doors are ajar or if
interlock switches are not closed, the printer will not print.

The error “sheet detected in sheet xport” may appear after reinitializing the
printer if the printer was in the process of sending paper into the processor. If
this occurs, wait until the sheet has been fully fed into the processor and then
reinitialize the printer again.

If the printer indicates that it is reinitializing after an error occurs and you have
not opened a door (but you do not hear the normal sounds of reinitialization
for up to 2 minutes) the printer may be waiting for the sheet to go into the
processor before attempting to reinitialize. Do not attempt to reinitialize the
printer again.

Before connecting or disconnecting the SCSI cable or terminator, turn off the
power for the printer and the host computer. Also, if you replace the SCSI
cable, remove the Ferrite bead from the existing SCSI cable and install it on
the new SCSI cable.

The supply or takeup door
will not close.

The latch on the door was pushed in
(flush with the door) when the door
was closed with too much force.

Pull the latch back to its normal position with
scissors and close the door with a normal
amount of force.

Observation

Possible Cause

Possible Solution

latch

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