Year 2000 compliance warranty, Product support – Landmark Lighting D20R2-06/99 User Manual

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Your License Agreement

Our Credit Policy

Permanent License or
Lease/Purchase

You will receive a credit for two month’s
maintenance on your next annual
maintenance invoice.

Rental

You will receive a credit for one month’s rental
upon renewal.

Year 2000 Compliance Warranty

Landmark Systems Corporation warrants that its licensed
programs are Year 2000 compliant. Year 2000 compliant means that
the licensed program, individually and in combination, shall:

Process the date and date-related data, including but not
limited to, calculating, comparing, and sequencing

Manipulate the date and date-related data with dates prior to,
through, and beyond January 1, 2000

Be transparent to the user

Correctly transition into the Year 2000 with the correct system
date without human intervention, including leap year
calculations

Provide correct results when moving forward or backward in
time across the Year 2000.

Notwithstanding the above, it is understood that, based on IBM’s
plan to withdraw programming support for CICS/MVS 2.x and
below, VSE/ESA 1.3 and below, and CICS/VSE 2.2 and below,
Landmark has no plans to modify TMON for CICS/MVS, TMON
for VSE, or TMON for CICS/VSE, respectively, to support Year
2000 on those platforms. Landmark reserves the right to modify
these plans based on changes in IBM’s plans and Landmark’s own
business requirements.

You will have the right to perform tests that are reasonably
necessary to determine compliance with the Year 2000 compliant
warranty stated here. You may, at no additional cost, make a test
copy of the licensed programs for which you are licensed and test
such copy(s) on any platform that Landmark has indicated is
suitable for the licensed program.

Product Support

This section discusses:

What to do before contacting Landmark

How to request support

Our process for providing support.

Year 2000 Compliance Warranty

Chapter 4: Support and Maintenance

4-2

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