Landmark Lighting D20R2-06/99 - Manual (Page 109)

New or Replacement
Processors Landmark requires written notification when new CPUs are
installed and new CPU serial IDs are assigned. We should receive
notification on company letterhead, describing the change to occur,
when it will occur, and the new CPU identification information.
Customers outside the U.S. and Canada should notify their local
Landmark representative.
Disaster Recovery If you are forced to move to a disaster recovery site, you are fully
supported. If you are planning to test your disaster recovery
procedures, contact us during the planning phase to give us the
CPU identification you will be using.
• If you licensed your product directly from Landmark,
temporary passwords are available 24 hours a day, 365 days a
year following normal after-hours support procedures for
Severity 1 problems.
• If you licensed your product outside the U.S. or Canada,
contact your local Landmark representative for support.
Chapter 4: Support and Maintenance Configuration Changes and Disaster Recovery
The Monitor for MVS 2.0 4-11
System Administrator’s Guide