Page does not print – Lexmark 5300 Series User Manual

Page 123

Advertising
background image

4

Reconnect the power supply to the printer.

5

Plug the power cord into the wall outlet.

6

Press to turn the printer on.

D

ISABLE

ANTI

-

VIRUS

PROGRAMS

(

FOR

W

INDOWS

USERS

ONLY

)

1

Close all open software applications.

2

Disable any anti-virus programs.

3

Double-click the My Computer icon.

In Windows XP, click Start to access the My Computer icon.

4

Double-click the CD–ROM drive icon.

5

If necessary, double-click setup.exe.

6

Follow the instructions on the computer screen to install the software.

Note: You may enable the anti-virus programs again after the software is successfully installed.

U

NINSTALL

AND

REINSTALL

SOFTWARE

Uninstall the printer software, and then reinstall it.

Page does not print

These are possible solutions. Try one or more of the following:

C

HECK

MESSAGES

If an error message is displayed, see “Error messages on the computer screen” on page 169.

C

HECK

POWER

If the light is not on, see “Power button is not lit” on page 121.

R

ELOAD

PAPER

Remove and then load paper.

C

HECK

INK

Check the ink levels, and install new print cartridges if necessary.

Troubleshooting

123

Advertising