Copy troubleshooting, Copier does not respond, Scanner unit does not close – Lexmark 5300 Series User Manual

Page 151: Poor copy quality

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C

HECK

TO

SEE

IF

THE

MEMORY

CARD

IS

DAMAGED

Check that there is no obvious damage to the memory card.

C

HECK

TO

SEE

IF

THE

MEMORY

CARD

CONTAINS

PHOTOS

Insert a memory card that contains photos. The printer will read photos created using the JPEG format. For more
information, see the documentation that came with the digital camera.

M

AKE

SURE

THE

USB

CABLE

IS

CONNECTED

1

Check the USB cable for any obvious damage.

2

Firmly plug the square end of the USB cable into the back of the printer.

3

Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked
with the

USB symbol.

Copy troubleshooting

Copier does not respond

These are possible solutions. Try one or more of the following:

C

HECK

MESSAGES

Resolve all error messages.

C

HECK

POWER

If the light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power
cord is properly connected to the printer.

Scanner unit does not close

1

Lift the scanner unit.

2

Remove any obstruction keeping the scanner unit open.

3

Lower the scanner unit.

Poor copy quality

Blank pages

Checkerboard pattern

Distorted graphics or pictures

Missing characters

Faded print

Dark print

Skewed lines

Smudges

Streaks

Unexpected characters

White lines in print

Troubleshooting

151

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