Lexmark 5300 Series - Manual (Page 140)

Test page does not print
These are possible solutions. Try one or more of the following:
M
AKE SURE THE PRINTER IS RECEIVING POWER
If is not on, the printer may not be receiving power.
• Press .
• Plug the printer into a different electrical outlet.
• If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet.
M
AKE SURE THE STICKER AND TAPE ARE REMOVED FROM THE PRINT CARTRIDGES
1 Lift the scanner unit.
2 Remove the print cartridges from the print cartridge carrier.
3 Make sure the sticker and tape are removed from the bottom and back of the print cartridges.
M
AKE SURE THE CARTRIDGES ARE PROPERLY INSTALLED
With the front of the printer facing you, check for proper print cartridge installation. If you are using a color cartridge,
make sure it is properly installed in the right carrier. If you are using a black cartridge or photo cartridge, make sure
it is properly installed in the left carrier.
For more information, see “Installing print cartridges”.
M
AKE SURE THE
L
EXMARK PRINTER DRIVER IS SET AS THE DEFAULT PRINTER
For more information on checking the printer default setting, see ”Checking the printer status.”
To test the solution, print a test page.
1 Click Programs or All Programs ΠLexmark 5300 Series.
2 Click Lexmark Solution Center.
3 Click the Maintenance tab.
4 Click Print a test page.
The problem may be with the cable connections. For more information, see “Cable is not connected, is loose, or is
damaged.”
Troubleshooting
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