Lexmark 5300 Series - Manual (Page 160)

Printer receives a blank fax
These are possible causes and solutions. Try one or more of the following:
C
HECK ORIGINAL DOCUMENT
Ask the sender to verify the original document was loaded correctly.
C
HECK INK
Check the ink levels, and install a new print cartridge if necessary.
C
HECK CARTRIDGES
1 Remove the print cartridges.
2 Make sure the sticker and tape have been removed.
1 2
3 Reinsert the print cartridges.
Received fax has poor print quality
These are possible causes and solutions. Try one or more of the following:
R
EVIEW CHECKLIST FOR SENDER
• Check that the quality of the original document is satisfactory.
• Resend the fax. There may have been a problem with the quality of the telephone line connection.
• Increase the fax scan resolution.
C
HECK INK
Check the ink levels, and install a new print cartridge if necessary.
Caller ID information is not displayed
C
ALLER
ID
PATTERN MAY NOT BE SET CORRECTLY
The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country
or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern
for the printer to display Caller ID information. For more information, see “Using Caller ID from the software” on
page 99.
Troubleshooting
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