Lexmark 5300 Series User Manual

Page 8

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Incorrect language appears on the display.........................................................................................................................121
Power button is not lit ................................................................................................................................................................121

Software does not install............................................................................................................................................................122
Page does not print......................................................................................................................................................................123

Solving printer communication problems ..........................................................................................................................124
Understanding Warning levels ................................................................................................................................................125
Removing and reinstalling the software ..............................................................................................................................125

Enabling the USB port.................................................................................................................................................................125

Print troubleshooting......................................................................................................................................................126

Improving print quality ..............................................................................................................................................................126
Poor text and graphic quality...................................................................................................................................................127

Poor quality at the edges of the page...................................................................................................................................128
Print speed is slow........................................................................................................................................................................129
Partial document or photo prints ...........................................................................................................................................129
Photo smudges..............................................................................................................................................................................130

Checking the print cartridges...................................................................................................................................................130
Ink levels seem incorrect............................................................................................................................................................130
Ink levels seem to go down too quickly ...............................................................................................................................131

A blank or incorrect page prints..............................................................................................................................................131
Characters on printout are missing or unexpected .........................................................................................................131
Colors on printout are faded or differ from colors on the screen ...............................................................................132

Copied item does not match the original item..................................................................................................................132
Glossy photo paper or transparencies stick together .....................................................................................................133
Page prints with different fonts...............................................................................................................................................133

Print is too dark or smudged ....................................................................................................................................................134
Printed characters are improperly formed or are not aligned correctly...................................................................134

Printouts have alternating bands of light and dark print...............................................................................................135
Transparencies or photos contain white lines ...................................................................................................................135
Vertical straight lines are not smooth ...................................................................................................................................135

White lines appear in graphics or solid black areas .........................................................................................................136
Checking the printer status.......................................................................................................................................................136
Settings are not saved.................................................................................................................................................................137

Checking printer readiness .......................................................................................................................................................137
Checking the Spool Settings for banner printing .............................................................................................................138
Resolving font problems............................................................................................................................................................138

Printer is busy printing another job .......................................................................................................................................138
Ready or Busy Printing is listed as the status......................................................................................................................139
Printing a test page......................................................................................................................................................................139
Test page does not print ............................................................................................................................................................140

Checking external devices.........................................................................................................................................................141
Removing an external print server .........................................................................................................................................141
Cable is not connected, is loose, or is damaged................................................................................................................141

Printer is plugged in but does not print ...............................................................................................................................142
Printer is trying to print to File .................................................................................................................................................142
Printer cannot communicate with computers over peer-to-peer network ............................................................142

Contents

8

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