Powerware E.T.N 1500 VA - 60kVa - Manual (Page 111)

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WARRANTY
One-Year Limited Warranty (Global)
POWERWARE UPS MODEL: BLADEUPS
WARRANTOR: The warrantor for the limited warranties set forth herein is Eaton Electrical Inc., a Delaware Corporation Company (“Company”).
LIMITED WARRANTY: This limited warranty (this “Warranty”) applies only to the original End-User (the “End-User”) of any Powerware BladeUPS
Products (individually and collectively, the "Product") purchased and registered with Eaton and cannot be transferred. This Warranty applies even
in the event that the Product is initially sold by Company for resale to an End-User.
LIMITED WARRANTY PERIOD: The period covered by this Warranty for the Product installed is twelve (12) months from the date of purchase or
eighteen months from the date of Product Shipment, whichever occurs first.
WHAT THIS LIMITED WARRANTY COVERS: The warrantor warrants that the Product and battery (individually and collectively, the "Warranted
items") are free of defects in material and workmanship. If, in the opinion of Company, a Warranted Item is defective and the defect is within the
terms of this Warranty, Company’s sole obligation will be to repair or replace such defective Warranted Item (including by providing service, parts
and labor, as applicable), at the option of Company.
PROCEDURES FOR REPAIR OR REPLACEMENT OF WARRANTED ITEMS: The Warranted Item will be repaired or replaced at a Company site or
such other location as determined by Company.
If the Warranted Item is to be replaced by Company, and the End-User supplies a credit card number or purchase order for the value of the
replacement Product, Company will use commercially reasonable business efforts to ship (via standard ground shipment and at no cost to the
End-User) the replacement Warranted Item to the End-User within one (1) business day after Company receives notice of the warranty claim. In
such case, the End-User must return (at Company’s expense) the defective Warranted Item to Company in the same packaging as the replacement
Warranted Item received by the End-User or as otherwise instructed by Company. If Company does not receive the defective Warranted Item,
Company will either charge the End-User’s credit card, or send the End-User an invoice (which the End-User agrees to pay), for the value of the
replacement Product.
If the Warranted Item is to be replaced by Company, but the End-User is unwilling or unable to supply a credit card number or purchase order for
the value of the replacement Product, Company will use commercially reasonable business efforts to ship (via standard ground shipment and at no
cost to the End-User) the replacement Warranted Item to the End-User within one (1) business day after Company receives the defective Product
from the End-User.
In any case, Company will provide shipping instructions and will pay its designated carrier for all shipping charges for return of defective
equipment and replacement of Warranted Items. Any returned Warranted Item or parts that are replaced may be new or reconditioned. All
Warranted Items returned to Company and all parts replaced by Company shall become the property of Company.
WHAT THIS LIMITED WARRANTY DOES NOT COVER: This Warranty does not cover any defects or damages caused by: (a) failure to properly
store the Product before installation, including the charge of batteries no later than the date indicated on the packaging; (b) shipping and
delivery of the Product if shipping is FOB Factory; (c) damage caused by fire, flood, lightning, vandalism, acts of God, Customer's neglect, misuse,
misapplication, incorrect connection or external damage; or that has been subject to repair or alteration by customer (or a third party) not
authorized by Company in writing; (d) repair or alteration not performed by an authorized Company Service Engineer or Agent; (e) improper testing,
operation, maintenance, adjustment, or modification of any kind not authorized in writing by Company personnel or performed by an authorized
Company Customer Service Engineer or Agent; or (f) use of the Product under other than normal operating conditions or in a manner inconsistent
with the Product’s labels or instructions.
This Warranty is not valid if the Product’s serial numbers have been removed or are illegible. Any Warranted Items repaired or replaced pursuant
to this Warranty will be warranted for the remaining portion of the original Warranty subject to all the terms thereof.
Company shall not be responsible for any charges for testing, checking, removal or installation of Warranted Items.
COMPANY DOES NOT WARRANT EQUIPMENT NOT MANUFACTURED BY COMPANY. IF PERMITTED BY THE APPLICABLE MANUFACTURER,
COMPANY SHALL PASS THROUGH SUCH MANUFACTURER’S WARRANTIES TO END-USER.