Powerware E.T.N 1500 VA - 60kVa User Manual
Page 98
9
EATON CORPORATION Reference Guide & Price Book
SERVICE PLANS
Powerware Three-phase UPS Contract and Warranty Comparison Chart
SUPPORT AGREEMENTS
PowerTrust
PowerTrust
PowerTrust
Preferred™
PowerTrust
VALUE
EXPRESS
Powerware Three-phase UPS Models
Powerware BladeUPS
1
•
•
•
Powerware 9355 UPS
•
•
•
Powerware PDU/RPP
•
•
Coverage
Electronics
•
•
•
•
Battery
Optional
Optional 1
Optional 1
•
Hours
7x24
7x24
5x8
Depot
Response
2
8HR
8HR
next bus day
Advance Swap
Features
UPS PMs
3
2 - 7x24
1 - 5x8
1 - 5x8
0
Battery PMs
3
2 - 7x24
1 - 5x8
0
0
Remote Monitoring
eNotify
eNotify
eNotify
eNotify
Discounts
4
30%
15%
0%
0%
WARRANTY AND SERVICE PROTECTION PLAN
Start-Up
1 YR UPS parts and labor 7x24, 8 HR
1 YR depot
Powerware Three-phase UPS Models
Powerware BladeUPS
1
Optional
•
Powerware 9355 UPS
Optional
Optional 5
Powerware PDU/RPP
Optional
included with start-up
1. Powerware BladeUPS warranty and service plans coverage includes both electronics and batteries
2. 4 and 2 hour response is limited availability (major markets) call 800/843-9433 to verify
3. PMs (preventive maintenance) are per year and can be upgraded or added to any plan
4. Discounts refer to spare part kits, feature upgrades
5. Powerware 9355 factory warranty is 90 days on site labor, 1 year parts; a purchased Service Protection Plan or PowerTrust plan includes coverage, response and eNotify
Service plans include 7x24 technical support, web site service history and contract priority
Service Protection Plan (SPP) is included with the product warranty on select UPS models