C customer support, Printronix customer support center, Customer support – Printronix Integrated Network Interface Card User Manual
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Customer Support
Printronix Customer Support Center
IMPORTANT
Please have the following information available prior to calling
the Printronix Customer Support Center:
•
Model number
•
Serial number (located on the back of the printer)
•
Installed options (i.e., interface and host type if applicable to
the problem)
•
Configuration printout:
Thermal Printer
See “Printing A Configuration” in the
Quick Setup Guide.
Line Matrix Printer
Press PRT CONFIG on the control panel, then press Enter.
•
Is the problem with a new install or an existing printer?
•
Description of the problem (be specific)
•
Good and bad samples that clearly show the problem (faxing of
these samples may be required)
Americas
(714) 368-2686
Europe, Middle East, and Africa
(31) 24 6489 311
Asia Pacific
(65) 6548 4114