9 trouble shooting – Phase One H 5 User Manual

Page 32

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9 Trouble Shooting

If technical problems are experienced when working with the Phase One
H 5 it may be necessary to contact Phase One’s Technical Support
department.

Phase One recommends that you do a screen dump of your system
configuration. This can be done in the menu Camera - Info, then press
Apple-Shift-3 to generate a screen dump of the current settings. This
screen dump file can be found in the root of the main hard drive and
is named Picture #.

Also, please make a system report of the Macintosh computer system.
This can be done with the Apple System Profiles found in the Apple
menu. Fax or e-mail your Camera Info and the Apple System Profile
to Phase One’s Technical Support department.

Trouble Shooting

9.1

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