Help 95 – Panasonic KX-FC231NZ User Manual
Page 97
13. Help
95
13.3.7 Answering machine
13.3.8 SMS (KX-FC235AL only)
Problem
Cause & Solution
The answering machine is
turned ON, but caller
messages are not
recorded.
L
The message memory is full. Erase unnecessary messages (page
62).
I cannot retrieve recorded
messages from a remote
location.
L
Activate the remote operation feature by setting the remote
operation ID beforehand (feature #11 on page 67).
L
Press the remote operation ID correctly and firmly (page 64).
L
The unit is not in TAM/FAX mode. Change to TAM/FAX mode (page
55).
L
You are using a pulse telephone. Try again using a touch tone
phone.
The other party complains
that they cannot leave a
voice message.
L
The memory is full. Erase unnecessary messages (page 62).
While recording a
greeting message or
listening to messages, the
unit rings and recording
stops.
L
A call is being received. Answer the call and try again later.
Problem
Cause & Solution
I cannot send or receive
SMS messages.
L
You have not subscribed to the appropriate service. Consult your
service provider.
L
The SMS message centre number(s) are not stored or are
incorrect. Store the correct numbers (page 41).
L
You may request that your service provider block your phone
number when making phone calls. In order to send messages, you
need to add “1832” to the beginning of the Message Centre 1
number (page 41). Note that by doing so, your phone number will
be sent along with your SMS messages.
L
Message transmission was interrupted. Wait until the message has
been sent before using other telephone functions.
L
SMS message memory is full. Erase unnecessary message in the
receive and send lists (page 43, 44).
“
FD” is displayed.
L
The unit could not connect to the SMS message centre. Confirm
that the correct SMS message centre numbers are stored (page
41). Confirm that SMS is turned ON (page 41).
“
FE” is displayed.
L
An error occurred while sending the message. Try again.
“
E0” is displayed.
L
Your telephone number is permanently withheld or you have not
subscribed to the appropriate service. Consult your service
provider.
Q is not displayed after
you display a message.
An error code (“
FD”, “FE”,
or “
E0”) is displayed.
L
When an error code is displayed, Q will not be displayed even if
you have displayed the message.
FC235AL-PFQX2248ZA_en.book Page 95 Thursday, May 19, 2005 1:47 PM