Call coverage keys, Description – NEC DSX 1093099 User Manual

Page 27

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Call Coverage Keys

DSX Feature Handbook

Features

19

Features

Call Coverage Keys

Description

A keyset can have Call Coverage Keys for a co-worker’s extensions, Ring Group master numbers and UCD
Group master numbers. The Call Coverage Key lights when the co-worker’s extension is busy, flashes slowly
when the co-worker has an incoming call, and flashes fast when the co-worker is in Do Not Disturb. The Call
Coverage Key can ring immediately when a call comes into the covered extension, ring after a delay or not
ring at all. In addition, the keyset user can press the Call Coverage Key to intercept their co-worker’s incom-
ing call. They can also go off hook and press the Call Coverage key to call the covered extension. An exten-
sion can have as many Call Coverage Keys as they have available Feature Keys on their telephone.

Call Coverage Keys will intercept the following types of calls:

Key Ring Calls

Ringing Intercom calls

Calls to a UCD Group master number

Calls ringing a Group Ring master number

Transferred calls

Call Coverage Keys will not intercept a call ringing the attendant’s Operator Call Key.

Call Coverage keys allow an extension user to cover a co-worker’s calls from their own telephone.

Call Coverage Key Busy Lamp Indications

When the key is:

The covered extension is:

Off

Idle or not installed

On

Busy

Slow Flash

Ringing

Medium Flash

Covered extension is in DND for outside

calls (option 1).

Fast Flash

Covered extension is in DND for Intercom

calls (option 2) or All Calls (option 3).

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