Nortel Networks NORSTAR VOICE MAIL 4.0 FAX P0886629 - Manual (Page 10)

6 Learning about FAX
FAX Set Up and Operation Guide P0886629 Issue 1.0
About Fax Mail
A fax document in a mailbox (with or without a voice introduction) is called a Fax
message. Fax messages can be either voice introduced or non-voice introduced.
This means the caller can leave a Fax message in a mailbox with or without an
introductory message. The Fax message can later be retrieved by the mailbox owner
and printed on a fax machine.
An average Fax message, consisting of text only, uses 10 seconds of mailbox
message time per page. A Fax message that contains a graphic can use as much as
two minutes of mailbox message time per page. After a Fax message has been
printed or forwarded, it should be deleted from the mailbox.
Message Notification
Norstar Voice Mail will notify you when you have received a voice message or a
Fax message. When someone sends a Fax message to your mailbox, your telephone
display shows:
This message indicates that you have received either a voice message or a Fax
message. When you open your mailbox, the telephone display will show you the
number of new and saved messages. A voice prompt will inform you of the number
of new and saved Fax messages.
About the Virtual fax line
A line can be assigned to a mailbox to act as a Virtual fax line for the mailbox. Any
Fax messages sent to the Virtual fax line bypass the greeting and Automated
Attendant, and receive a fax tone. The Fax message is immediately sent to your
mailbox. When “
Message for you” appears on the display, the mailbox owner can
open their mailbox and access both voice and Fax messages. For more information
about accessing and printing Fax messages, refer to the
Norstar Voice Mail FAX
User Guide .
The corresponding seven digit telephone number associated with the Virtual fax
line must be given to the mailbox owner. The mailbox owner can then advise people
of the fax number. For example, if line 20 was chosen as fax line, the corresponding
telephone number of 735-5822 would be given to the mailbox owner.
If the line being used for the Virtual fax line is either a Direct Inward Dial (DID) or
a Target Line, two callers can send a fax to the same fax line at the same time. The
resulting two Fax messages both end up in the mailbox. If a third caller attempts to
send a fax to the Virtual fax line and the line is busy, the resulting Fax message will
be delivered to the General Delivery mailbox. For more information on Fax
Overflow for a fax line, refer to
Norstar Voice Mail Set Up and Operation Guide .
Message for you
MSG