Nortel Networks NORSTAR VOICE MAIL 4.0 FAX P0886629 - Manual (Page 49)

P0886629 Issue 1.0 FAX Set Up and Operation Guide
Introduction
This chapter provides examples of different fax features and tips for using FAX.
Examples of FAX set ups
FAX can be set up to perform several different functions. How you choose to set up
FAX depends on your requirements for fax storage and retrieval.
The following examples describe how the different fax features are used by a small
fictitious company called Paddy’s Dance Studio. This company uses the Norstar
Voice Mail Fax functions to inform callers of upcoming events and allow students
to register by fax.
Example of a Fax-on-demand Mailbox set up
Paddy’s Dance Studio uses a Fax-on-demand Mailbox to inform students of
upcoming events. In this mailbox there are three Fax messages that are updated
every month. The first Fax message contains the schedule for regular and drop-in
classes. The second Fax message lists the current prices for each class. The final Fax
message contains a schedule for the upcoming special events such as musicals,
dance recitals and open houses. Each of the Fax messages is sent using the one-call
method. This means the caller pays for any charges incurred.
Since the Fax-on-demand Mailbox contains three different Fax messages, the
greeting for this mailbox must contain instructions that tell the caller how to get the
information they want. For example:
“Hello. You have reached Paddy’s Dance Studio’s fax information mailbox. If you
are calling from a fax machine telephone, you can receive information on class
schedules, prices, and upcoming special events. To retrieve class schedules,
press
⁄. To get a detailed price list, press ¤. To get information about
upcoming special events, press
‹.”
Sample Fax Messaging set up
The registrar of Paddy’s Dance Studio uses a personal mailbox to receive
registration Fax messages from students. These Fax messages are sent to a mailbox
and not the fax machine because the registration forms contain personal
information, such as addresses and telephone numbers. The registration faxes are
collected in the mailbox and sent to the fax machine when the registrar is available
to pick them up.
Examples and Tips
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