7) troubleshooting check list, Troubleshooting check list, Appendix – NEC M350X User Manual

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8. Appendix

No image is displayed from your PC or video equipment to the

projector�

Still no image even though you connect the projector to the PC

first, then start the PC�
Enabling your notebook PC’s signal output to the projector�
• A combination of function keys will enable/disable the exter-

nal display. Usually, the combination of the “Fn” key along

with one of the 12 function keys turns the external display

on or off.

No image (blue or black background, no display)�
Still no image even though you press the AUTO ADJUST

button�
Still no image even though you carry out [RESET] in the

projector’s menu�
Signal cable’s plug is fully inserted into the input connector
A message appears on the screen�

( _____________________________________________ )
The source connected to the projector is active and available�
Still no image even though you adjust the brightness and/or

the contrast�
Input source’s resolution and frequency are supported by the

projector�

Troubleshooting Check List

Before contacting your dealer or service personnel, check the following list to be sure repairs are needed also by
referring to the “Troubleshooting” section in your user’s manual. This checklist below will help us solve your problem
more efficiently.
* Print this page and the next page for your check.

Frequency of occurrence  always  sometimes (How often?_____________________)  other (__________________)
Power

No power (POWER indicator does not light blue) See also “Status

Indicator (STATUS)”�

Power cord’s plug is fully inserted into the wall outlet�
Main power switch is pressed to the ON position�
Lamp cover is installed correctly �
Lamp Hours Used (lamp operation hours) was cleared after

lamp replacement�
No power even though you press and hold the POWER button

for 1 second�

Shut down during operation�

Power cord’s plug is fully inserted into the wall outlet�
Lamp cover is installed correctly �
[AUTO POWER OFF] is turned off (only models with the [AUTO

POWER OFF] function)�
[OFF TIMER] is turned off (only models with the [OFF TIMER]

function)�

Video and Audio

Image is too dark�

Remains unchanged even though you adjust the brightness

and/or the contrast�

Image is distorted�

Image appears to be trapezoidal (unchanged even though you

carry out the [KEYSTONE] adjustment)�

Parts of the image are lost�

Still unchanged even though you press the AUTO ADJUST

button�
Still unchanged even though you carry out [RESET] in the

projector’s menu�

Image is shifted in the vertical or horizontal direction�

Horizontal and vertical positions are correctly adjusted on a

computer signal�
Input source’s resolution and frequency are supported by the

projector�
Some pixels are lost�

Image is flickering�

Still unchanged even though you press the AUTO ADJUST

button�
Still unchanged even though you carry out [RESET] in the

projector’s menu�
Image shows flickering or color drift on a computer signal�
Still unchanged even though you change [FAN MODE] from

[HIGH ALTITUDE] to [AUTO]�

Image appears blurry or out of focus�

Still unchanged even though you checked the signal’s resolution

on PC and changed it to projector’s native resolution�
Still unchanged even though you adjusted the focus�

No sound�

Audio cable is correctly connected to the audio input of the

projector�
Still unchanged even though you adjusted the volume level�
AUDIO OUT is connected to your audio equipment (only models

with the AUDIO OUT connector)�

Other

Remote control does not work�

No obstacles between the sensor of the projector and the

remote control�
Projector is placed near a fluorescent light that can disturb the

infrared remote controls�
Batteries are new and are not reversed in installation�

Buttons on the projector cabinet do not work (only models with the

[CONTROL PANEL LOCK] function)

[CONTROL PANEL LOCK] is not turned on or is disabled in

the menu�
Still unchanged even though you press and hold the EXIT button

for a minimum of 10 seconds�

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