Retrotech DM-2A - Manual (Page 53)

Retrotec Energy Innovations, Ltd.
45
DM-2A Mark II 2008-02-22
Appendix C
Getting Help With Your Gauge
As you become familiar with using your DM-2A mark II gauge, you may have questions with
its basic operations and/or functions or you may encounter a situation that seems out of the
ordinary. There is often a simple answer or solution to solving common problems.
Frequently Asked Questions
Before contacting Retrotec technical support, review the answers to these frequently asked
questions geared toward solving common difficulties:
Q:
Nothing appears on the display screen when I turn on my gauge. Is my gauge
damaged?
A:
Your Retrotec gauge is designed for maximum durability in the most rigorous usage
scenarios. If nothing appears on the display screen after pressing the O
n
/O
ff
keypad
button, check for the following:
• If running on battery power only, check that the batteries are installed (and
installed correctly).
• Turn the LCD Contrast button on the top side of the gauge to increase the
display screen contrast.
• Plug the AC power adapter jack into a power outlet and insert it into the port
marked Power on the top side of the gauge and press the O
n
/O
ff
keypad
button again.
Q:
The test device I wish to use does not appear when I cycle through the device list by
pressing the Device keypad button. How do I select my test device?
A:
The device you wish to use may be disabled in the Setup options. To enable a device,
follow these brief steps:
1. With your gauge on and running and from the main operational screen, press
the S
etup
keypad button.
2. Navigate the Setup menu selections and select Device Setup in the menu.
DM-2A Mark II Dual-Channel Pressure Gauge User Manual
C:
Getting Help