Maintenance and troubleshooting, 1 troubleshooting tips, Table 5-1 . troubleshooting chart – Runco PL-61DHD User Manual

Page 55: Troubleshooting tips, Pre l iminar y

Advertising
background image

Runco PlasmaWall Owner’s Operating Manual

45

PRE

L

IMINAR

Y

5.1
Troubleshooting Tips

Table 5-1 provides some general guidelines for troubleshooting problems you may
encounter with the PlasmaWall. If you encounter an issue not described here, please
contact your Runco dealer or Runco Technical Support.

5. Maintenance and Troubleshooting

Table 5-1. Troubleshooting Chart

Symptom

Possible Cause(s)

Solution

The display does not turn on
after initial installation.

• The PlasmaWall is not

plugged in or the AC outlet
is not active.

• The remote control

batteries have run out.

• The serial connection from

the DHD Controller to the
PlasmaWall is incorrect.

• Ensure that the

PlasmaWall is plugged in
and that the AC outlet is
active.

• Replace the batteries.

• Ensure that the RS-232

output from the DHD
Controller is properly
connected to the
EXTERNAL CONTROL
input on the PlasmaWall
(see Figure 3-4).

The display is on, but there is
no picture or sound.

• Incorrect source selection.
• Source component is not

turned on.

• Source component is

connected incorrectly or
not at all.

• Select the correct source.
• Turn on the source

component.

• Check video and/or audio

connections to source
component.

Image is too bright and/or
lacks definition in the bright
areas of the image.

• Contrast is set too high.

• Lower the contrast setting.

Image appears “washed out”
and/or dark areas appear too
bright.

• Brightness is set too high.

• Lower the brightness

setting.

Colors in the image are
swapped; for example, reds
appear blue or vice versa.

• The Red/Pr, Green/Y or

Blue/Pb outputs from the
source are connected to
the wrong inputs on the
PlasmaWall.

• Ensure that the source

outputs are connected to
the correct PlasmaWall
input.

RGB-HD images appear
“noisy.”

• Clock and Phase settings

need adjustment.

• Manually adjust Clock and

Phase settings, or perform
an Auto-Adjust (refer to
ISF Night - Input Color
on page 40
).

Advertising