If you need service – Ruud PowerVent AP14236 User Manual

Page 36

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IF YOU NEED SERVICE

1. Should you have any questions about your new water heater, or if it requires adjustment, repair, or routine

maintenance, it is suggested that you first contact your installer, plumbing contractor or previously agreed upon service

agency. In the event the firm has moved, or is unavailable, refer to the telephone directory, commercial listings or local

utility for qualified service assistance.
2. Should your problem not be solved to your complete satisfaction, you should then contact the Manufacturer’s National

Service Department at the following address:

2600 Gunter Park Drive East

Montgomery, Alabama 36109-1413

Phone: 1-800-432-8373.

When contacting the manufacturer, the following information will be requested:

a. Model and serial number of the water heater as shown on the rating plate attached to the jacket of the heater.

b. Address where the water heater is located and physical location.

c. Name and address of installer and any service agency who performed service on the water heater.

d. Date of original installation and dates any service work was performed.

e. Details of the problems as you can best describe them.

f. List of people, with dates, who have been contacted regarding your problem.

The Commonwealth of Massachusetts requires compliance with regula-

tion

5.08: Modifications to NFPA-54, Chapter 10 : 248 CMR 4.00

and 5.00 for installation of through – the – wall vented gas appliances as

follows:

(1) Revise NFPA-54 section 10.5.4.2 by adding a second exception as fol-

lows:

Existing chimneys shall be permitted to have their use continued when a gas

conversion burner is installed, and shall be equipped with a manually reset

device that will automatically shut off the gas to the burner in the event of a

sustained back-draft.

(2) Revise 10.8.3 by adding the following additional requirements:

(a) For all side wall horizontally vented gas fueled equipment installed in

every dwelling, building or structure used in whole or in part for residential

purposes, including those owned or operated by the Commonwealth and

where the side wall exhaust vent termination is less than seven (7) feet above

finished grade in the area of the venting, including but not limited to decks

and porches, the following requirements shall be satisfied:

1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At the time

of installation of the side wall horizontal vented gas fueled equipment, the

installing plumber or gasfitter shall observe that a hard wired carbon monox-

ide detector with an alarm and battery back-up is installed on the floor level

where the gas equipment is to be installed. In addition, the installing plumber

or gasfitter shall observe that a battery operated or hard wired carbon mon-

oxide detector with an alarm is installed on each additional level of the dwell-

ing, building or structure served by the side wall horizontal vented gas fueled

equipment. It shall be the responsibility of the property owner to secure the

services of qualified licensed professionals for the installation of hard wired

carbon monoxide detectors

a. In the event that the side wall horizontally vented gas fueled equipment is

installed in a crawl space or an attic, the hard wired carbon monoxide detec-

tor with alarm and battery back-up may be installed on the next adjacent floor

level.

b. In the event that the requirements of this subdivision can not be met at the

time of completion of installation, the owner shall have a period of thirty (30)

days to comply with the above requirements; provided, however, that during

said thirty (30) day period, a battery operated carbon monoxide detector with

an alarm shall be installed.

2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon

monoxide detector as required in accordance with the above provisions shall

comply with NFPA 720 and be ANSI/UL 2034 listed and IAS certified.

3. SIGNAGE. A metal or plastic identification plate shall be permanently

mounted to the exterior of the building at a minimum height of eight (8) feet

above grade directly in line with the exhaust vent terminal for the horizon-

tally vented gas fueled heating appliance or equipment. The sign shall read,

in print size no less than one-half (1/2) inch in size, "GAS VENT DIRECTLY

BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS".

4. INSPECTION. The state or local gas inspector of the side wall horizon-

tally vented gas fueled equipment shall not approve the installation unless,

upon inspection, the inspector observes carbon monoxide detectors and

signage installed in accordance with the provisions of 248 CMR 5.08(2)(a)1

through 4.

(b) EXEMPTIONS: The following equipment is exempt from 248 CMR

5.08(2)(a)1 through 4:

1. The equipment listed in Chapter 10 entitled "Equipment Not Required To

Be Vented" in the most current edition of NFPA 54 as adopted by the Board;

and

2. Product Approved side wall horizontally vented gas fueled equipment in-

stalled in a room or structure separate from the dwelling, building or structure

used in whole or in part for residential purposes.

(c) MANUFACTURER REqUIREMENTS - GAS EqUIPMENT VENTING

SYSTEM PROVIDED. When the manufacturer of Product Approved side

wall horizontally vented gas equipment provides a venting system design or

venting system components with the equipment, the instructions provided

by the manufacturer for installation of the equipment and the venting system

shall include:

1. Detailed instructions for the installation of the venting system design or

the venting system components; and

2. A complete parts list for the venting system design or venting system.

(d) MANUFACTURER REqUIREMENTS - GAS EqUIPMENT VENTING

SYSTEM NOT PROVIDED. When the manufacturer of a Product Approved

side wall horizontally vented gas fueled equipment does not provide the parts

for venting the flue gases, but identifies "special venting systems", the fol-

lowing requirements shall be satisfied by the manufacturer:

1. The referenced "special venting system" instructions shall be included with

the appliance or equipment installation instructions; and

2. The "special venting systems" shall be Product Approved by the Board,

and the instructions for that system shall include a parts list and detailed

installation instructions.

(e) A copy of all installation instructions for all Product Approved side wall

horizontally vented gas fueled equipment, all venting instructions, all parts

lists for venting instructions, and/or all venting design instructions shall

remain with the appliance or equipment at the completion of the installation.

Important Instructions for the Commonwealth of Massachusetts

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