3 using netware, The printer is not printing – Oki B 6300 User Manual

Page 61

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10.3 Using NetWare

57

10.3

Using NetWare

This section provides information on the possible causes, verifying methods and
recommended actions pertaining to errors which may occur when the printer is used with
NetWare.

The Printer Is Not Printing

Cause

Verification

Action

The network component
(such as the hub) is not
compatible with the auto
setup of the frame type.

Check if the data link lamp of the network
component board connected to the printer is
on.
Check if the frame type of the file server in
the network is the same.

From the printer, set up the frame type
specified to the file server to which you want
to connect.

There is a breakdown in
the network from the
computer to the printer.

Using NWADMIN from the computer, check if
the target printer object can be seen.*

Switch the network cable between the
computer and printer that cannot be used for
transmitting.

The user name and group
name are not registered in
User of the print queue.

Using NWADMIN from the computer, and
referring to the target queue object, check if
the user name and group name are
registered in User*.

1.

Re-send the print jobs to a print queue
which is correctly registered with the user
name or group name at User of Print
Queue Information.

2.

Using NWADMIN from the computer,
register the user name and group name
at User of Print Queue Information.*

Jobs cannot be sent to the
print queue.

Using PCONSOLE, check if [Yes] is set for
“User can register with the queue” at the
Current Queue Status of Print Queue
Information.

Using PCONSOLE, set it to [Yes].

Jobs cannot be sent to the
print queue.

Using NWADMIN from the computer, check if
the operator flag is checked for Recognition
of the target print queue.*

Using NWADMIN from the computer, check if
each item of the operator flag is checked for
Recognition of the target print queue. *

The user name and group
name are not registered in
the print server user of the
print server.

Using NWADMIN from the computer, check if
the user name and group name are
registered with the User of the target print
server.*

1.

Re-send the print jobs to a print queue
which is correctly registered with the user
name or group name at User of Print
Server Information.

2.

Using NWADMIN from the computer,
register the user name and group name
at User of the target print server.*

The print queue to which
the job is sent is not
assigned to the printer.

Using NWADMIN from the computer, check if
the target printer is assigned to the serviced
printer in the list under User of the target print
server.*

1.

Re-send the job to a print queue
registered with user name and group
name at User of Print Server
Information.*

2.

Using NWADMIN from the computer,
check if the user name and group name
are registered at User of the target print
server.*

The print queue has
exceeded the maximum
number of supported
queues of the printer (in
the print server mode).

Using NWADMIN from the computer, check if
the desired print queue is assigned to the
assigned print queue of the target print
queue.*

Re-send the job to a print queue assigned to
the printer.*

The slave file server is not
set up (in the bindery
service mode).

Using PCONSOLE from the computer, check
if the slave file server is registered in the
Service NetWare Server by the print server of
the Print Server Information. *

Using PCONSOLE from the computer, reflect
the setting parameter after having registered
the slave file server.

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