Oki B 6300 User Manual
Page 65
10.4 Using EtherTalk
61
The printer is not connected.
Cause 1
On the Macintosh, the printer is not selected correctly in the
Chooser. Or, the printer is processing another job.
Verification 1
Check that the printer is selected correctly on the Macintosh.
If the printer is processing another job, the job must be
completed before the printer can be connected.
Action 1
If the printer is still not connected though it is selected
correctly and is not processing another job, check the
following causes.
Cause 2
The EtherTalk port of the printer is set to [Disable].
Or, the Start/Stop setting for EtherTalk has been set to Off by
the PostScript command.
Or, the printer is in the offline status.
Verification 2
Check that the port used is set to [Enable] and that the Start/
Stop setting is set to [Start].
Check whether “Off-line” is displayed on the printer control
panel.
Action 2
If the printer still cannot be connected although all the above
conditions are normal, contact our Printer Support Desk.
Although it is connected, the printer
does not print.
Cause 1
The printer is in the offline status.
Verification 1
Check whether “Off-line” is displayed on the printer control
panel.
Action 1
Press the <ON LINE> button.
Cause 2
The print language of the printer and that of the printer driver
are different.
Verification 2
Check the print language set up for the printer and that for the
printer driver for Macintosh.
Action 2
If the print language of the printer and that of the printer driver
are different, set the same language for them. If the problem
remains, check the following causes.
Cause 3
After the Macintosh was connected to the printer, the power to
the printer was shut off.
Or, paper jam has occurred in the printer.
Or, the network is faulty.
Verification 3
Check that the printer is switched on.
Select the printer again from Macintosh and reprint.
Action 3
If the problem remains, contact our Printer Support Desk.
“Please reboot printer” is displayed
on the printer control panel.
Cause
The AppleTalk function of the printer has failed.
Verification
Switch off the printer, then switch it on again.
Action
If “Please reboot printer” still appears on the printer control
panel, contact our Printer Support Desk.
Problem
Treatment