Oki B 6300 - Manual (Page 62)

58 10 Troubleshooting
The print type is incorrect. Using PCONSOLE from the computer, check
if Printer:
Parallel, Port: LPT1, Position: Auto mode
(local) is defined for [Printer Information] >
[Printer] > [Printer xxx Environment].* Using PCONSOLE from the computer, set
Printer: Parallel, Port: LPT1, Position: Auto
mode (local) and reflect the parameter.*
The setting for the slave
file server is incorrect (in
the bindery service mode). Using PCONSOLE from the computer, check
if the printer type has been set up as Defined
at the [Print Server Information] > [Printer] >
[Printer xxx Environment Setting].* If it is not [Defined], change it to [Defined] and
reflect the parameter.*
The number of paper
definitions specified at the
print server is not the
same as that of paper
definitions set at the print
queue. Using PCONSOLE from the computer, check
if the number of paper definitions specified at
the print server is same as that of paper
definitions set at the print queue.* Using PCONSOLE from the computer,
specify the same number of paper definitions
at the print server as that of paper definitions
set at the print queue.*
Print job data format and
computer print
environment setting are
not similar. - When printing bindery-format file using
PostScript language, enable TBCP at the
printer. When using Windows at the
computer, set do not output Ctrl-D.
The level setting for the
IPX checksum is incorrect. At the console screen of the file server,
execute a set command and check if the IPX
checksum is set to level 2. At the console screen of the file server, enter
the following command and set the IPX
checksum to level 0 or 1.
set Enable IPX Checksum=X
(X: 0 or 1)
The level setting for the
NCP packet signature is
incorrect. At the console screen of the file server,
execute a set command and check if the NCP
packet signature is set to level 3. At the console screen of the file server, enter
the following command, and after setting the
NCP packet signature to either level 0, 1 or 2,
restart the file server:
set NCP Packet Signature Option=X (X: 0,
1 or 2)
The default printer name
is incorrect. Print the [System Settings List] and check the
last six characters (3 bytes) of the MAC
address. 1. Set up a printer name which uses the
correct MAC address.
2. Set up any printer name except the
default.
The directory tree name is
not set. Print the [System Settings List] and check if
the tree name is specified. Set the tree name.
Context is not set. Print the [System Settings List] and check if
the context is specified. Set the context.
Connected to another
printer object. Using NWADMIN from the computer, check if
the object is correctly assigned by the layout
information of the desired print server.* 1. Using the NWADMIN from the computer,
set the file server name, tree, context,
active mode correctly.
2. Using OkiWebRemote from the
computer, set the file server name, tree,
context, active mode correctly.
NetWare port cannot be
activated. Print the [System Settings List] and check if
the NetWare port is activated. Activate the NetWare port.
File server is down. Search for the target file server in Network
Neighborhood on Windows. Activate the file server.
There are printers with the
same device name on the
network. Switch off the printer, using NWADMIN from
the computer, check that the status of the
concerned printer object is job waiting. Using the NWADMIN from the computer, set
another device name.
Network port is not
activated. Print the [System Settings List], check if the
network number when using IPX/SPX is at
00000000 (NetWare server down). Also,
check if the IP address when using TCP/IP is
at 0.0.0.0 (fixed IP not set or address supply
server (DHCP) is down). For IPX/SPX, activate NetWare server.
For TCP/IP, set the fixed IP address or
activate the address supply server (DHCP).
* Refer to NetWare online documentation for details on the way to set and check.
Cause Verification Action