Problem possible cause solution – TechniSat DIGIT MF4-S User Manual

Page 68

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68

Problem

Possible cause

Solution

Various programmes not shown in
programme list

Incorrect programme list selected

Select other programme list (see
Point 7.2.3.1)

Sound OK, no TV picture

Radio mode selected

Switch to TV mode

Programmes such as Pro 7, Sat 1,
TM3, Kabel 1, DSF and HOT
temporarily show interference

Interference from cordless (DECT)
telephones

Increase distance between phone
base station and receiver

Receiver cannot be operated

Data stream defective -->receiver
blocked

Disconnect mains power for approx.
5 secs., then reconnect and switch
receiver on again

Remote control not working

Batteries spent

Replace batteries

Square blocks appear temporarily in
picture. Image freezes temporarily,
no sound, screen occasionally black
with message “No Signal”.

Heavy rain or snow

Remove snow from dish

Antenna incorrectly positioned

Adjust antenna position

Dish too small for location

Adjust antenna position

An obstacle between dish and
satellite (e.g. a tree)

Mount dish with unobstucted line of
sight

No picture, no sound, display on

Short circuit in LNC connection

Switch receiver off, eliminate short
circuit, switch unit on again

Defect in, or missing cable
connection

Check all cable connections

Defective LNC

Replace LNC

Incorrect external unit selected at
receiver

Correct setting (see Point 6.4)

Antenna incorrectly positioned

Adjust antenna position

No picture, no sound, display off

No mains power

Check mains cable and plug

No reception of programmes previo-
usly received

Antenna defective, or incorrectly

Check antenna

Programe being broadcast on
another transponder

Perform scan (see Point 8.3)

Programme no longer being broad-
cast

None

Antenna cannot be rotated

Motor not DiSEqC 1.2 compatible

Use suitable motor

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