VTech IP8300 - Manual (Page 98)

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Problem Suggestion
The battery does not
charge in the handset
or the handset battery
does not accept charge.
Make sure the handset is placed in the charger correctly. The CHARGE light on the charger
should be on.
Clean the charging contacts on the handset(s) each month using a pencil eraser or a dry
non-abrasive fabric.
Remove the battery from the handset and install it in the spare battery compartment on the
side of the charger and let it charge for 16 hours. Then re-install the charged battery into the
handset.
It may be necessary to purchase a new battery. Please refer to the
Charge handset battery
section (see page 4) of this user’s manual.
The telephone might be malfunctioning. Please refer to the
Warranty section (see page 104)
of this user’s manual for further instruction.
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The POWER indicator
on the telephone base
is off.
Make sure the power adapter and telephone line cords are plugged in correctly and
securely.
Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one
minute for the cordless handset and telephone base to reset.
The telephone might be malfunctioning. Please refer to the
Warranty section (see page 104)
of this user’s manual for further instruction.
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Troubleshooting