Worth Data RF Terminal 7000 User Manual
Page 77
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Save the shipping box. If you ever need to send the RF Terminal or any of its parts back for repair, use this
box.
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Before you call your dealer or Worth Data for technical support, have your RF Terminal and related
equipment in front of you and be prepared to explain your problem in detail to the Technical Support
Engineer.
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The Engineer may ask you to go through some troubleshooting procedures while on the telephone. This will
help them determine what is wrong and what the course of action should be. Many problems can be
resolved over the telephone and will not require that you return the equipment to us. If you do need to
return any of the RF equipment to Worth Data, the Engineer will issue an RMA number.
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If you do need to return the RF Terminal for ANY reason, you MUST have an RMA number first. Write the
RMA number on the outside of the original shipping box and make sure to insure the shipment. All RMAs
should be shipped back to the following address unless directed otherwise:
RMA #XXXXXX
Worth Data Inc.
623 Swift St.
Santa Cruz, CA 95060
831-458-9938