Stacker/stapler maintenance, Cleaning the stacker/stapler, Problem solving – Xerox DocuColor 7000 EN User Manual

Page 127: Stacker/stapler maintenance -53, Cleaning the stacker/stapler -53, Problem solving -53

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DocuColor 8000/7000 Operator Manual

3-53

3. Accessories

Stacker/stapler Maintenance

Cleaning the stacker/stapler

Do not clean any area inside of the stacker/stapler unless

otherwise directed by Xerox. If the stacker/stapler covers require

cleaning, dampen a paper towel or soft, clean cloth with a liquid,

nonabrasive glass cleaner or water.
To avoid damage to the stacker/stapler, do not pour or spray the

cleaner or water directly onto the stacker/stapler. Always apply the

liquid to the cloth first.
Do not use any other cleaners or solvents on the stacker/stapler or

they may interact with the paint on the covers, eventually causing

the paint to peel.

Problem Solving

If after reviewing the Problems and following the recommended

solutions the problem persists, call for assistance.

Problem

Cause

Solution

Fault Code 112-100

Jam indicated in

stacker/stapler, but

actually is in the Exit

Module.

Jammed Paper not

visible in stacker/stapler,

and fault code does not

clear after opening and

closing stacker/stapler

door.

Open the stacker/stapler door.

Jammed paper is not visible in the area indicated.

Close the stacker/stapler door.

The UI indicates a jam in the Exit Module. Open

the Exit Module and clear any visible sheets.

Open and close the stacker/stapler door.

Clear any other areas indicated on the UI.

Fault Code 112-100

Jam indicated in

stacker/stapler.

No visible jams in

stacker/stapler

because sheet is

located over the Exit

Module sensor.

Paper jammed between

Exit Module and

stacker/stapler sensors

Open the stacker/stapler door.

Jammed paper is not visible in the area indicated.

Close the stacker/stapler door.

If the fault code remains, open the Exit Module. No

jammed sheets are visible.

Undock the stacker/stapler. Find the jammed

sheet between the Exit Module and the

stacker/stapler. Refer to the Note below this table

for information on how to undock the

stacker/stapler.

Clear any other areas indicated on the UI.

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