Appendix c: customer service and support, B.1 system log, B.2 contact us – Accusys ExaSAN SW16 User Manual

Page 104: B.3 our website

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Appendices

User Guide

Page 6-5

Appendix C: Customer Service and Support

B.1 System Log

When you contact us for technical support, our support staff might ask for your system

log file for troubleshooting purpose.

Go to the ExaSAN switch GUI, select the “Event Management” icon. Follow instructions

there to download the log file.

B.2 Contact Us

For customer services and technical support, locate an Accusys office near you from

the link below:

http://www.accusys.com.tw/about/contact.htm

Or, you may email us at

[email protected]

B.3 Our Website

Please visit our websites frequently for the most up-to-date product and support

information.

All countries:

www.accusys.com.tw

Korea:

http://accusys.co.kr

Caution

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN

INCORRECT TYPE.

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