TROY Group MICR_IRD M600 Security Printing Solutions series User’s Guide User Manual

Page 80

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Section 4

Using the TROY Printer Utility

Security Printing Solutions User’s Guide -- 50-70537-001 Rev. B

4-34

Updating the
Printer
Firmware

The TROY Memory Card installed inside your TROY printer contains a re-writeable flash-file system that can be
conveniently updated by the administrator. The administrator can upgrade the TROY printer firmware (TROY’s
proprietary MICR program code) as new features become available from TROY Firmware maintenance or
feature upgrades developed by TROY Systems can be downloaded and installed using the TROY Printer Utility.
Update files are available from the TROY Web site or may be supplied by TROY on removable media. After
completing a firmware update, your TROY printer must be rebooted (printer power switched OFF and ON) in
order for the update to take effect.

T

O UPDATE THE PRINTER FIRMWARE

:

1. From the Main Window, click on Help, and then click

on Firmware Update.

2. Enter the path and file name of the update file you

wish to load in the File Name box. If you are not sure
of the file name or location, click on the folder icon
located at the right of the File Name box to search for
the update file. After locating the update file, click on
the update file name, and then click on Open. The
Firmware Update screen will appear with the update
file name in the File Name box.

3. Click on Update Printer to send the update file to the

printer. Click on OK to proceed with the firmware
update, and then click on OK again to finish the update
process.

4. After the firmware update is complete, the printer will

automatically reboot (re-initialize). After the printer
has finished rebooting, the control panel will display
the message “

READY

”. If your printer does not reboot

automatically or the control panel displays the
message “

49.4C18 Service Error

”, cycle the printer

power (switch the printer OFF and ON again). The
printer power must be cycled in order for the update to
take effect.

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