VTech SN6187 Abridged manual - Manual (Page 87)

Appendix
80
Troubleshooting
If you have difficulty with your telephone, please try
the suggestions below. For customer service, visit
our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or dial 1 (800) 267-7377.
My telephone doesn’t work at all.
Make sure the power cord is securely plugged in.
Make sure you plug the battery connector securely into
the cordless handset.
Make sure you plug the telephone line cord securely and
firmly into the telephone base and the telephone wall jack.
Charge the battery in the cordless handset for at least
11 hours. For optimum daily performance, return the
cordless handset to the handset charger when not in use.
Charge the pendant for at least 3 hours. For optimum
daily performance, return the pendant to the pendant
charger when not in use.
Make sure you turn the pendant on before use.
If the battery is completely depleted, charge the handset
or the pendant for at least 30 minutes before use.
Reset the telephone base. Unplug the electrical
power. Wait for approximately 15 seconds, then plug
it back in. Allow up to one minute for the cordless
handset, pendant and telephone base to reset.
You may need to purchase a new handset battery.
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