Appendix, Troubleshooting – VTech SN6187 Abridged manual User Manual

Page 93

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Appendix

86

Troubleshooting

Relocate your phone to a higher location. The phone

may have better reception in a high area.
If other phones in your home are having the same

problem, contact your telephone service provider

(charges may apply).

I experience poor sound quality when using the

handset speakerphone.

For increased sound quality while using the handset

speakerphone, place the handset on a flat surface

with the dialing keys facing up.

I hear other calls while using my phone.

Disconnect the telephone base from the telephone

jack, and plug in a different telephone. If you still hear

other calls, call your telephone service provider.

The telephone does not ring when there is an

incoming call.

Make sure that the ringer is not off.
Make sure you plug in the telephone line cord securely

into the telephone base and the telephone jack.
Make sure you plug in the power cord securely.
The cordless handset/pendant may be too far from the

telephone base.



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