Appendix, Troubleshooting – VTech SN6187 Abridged manual User Manual

Page 92

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Appendix

85

Troubleshooting

I get noise, static, or weak signals even when

I’m near the telephone base.

If you subscribe to high-speed Internet service (DSL

- digital subscriber line) through your telephone line,

you must install a DSL filter between the telephone

line cord and the telephone wall jack. The filter

prevents noise and caller ID problems as a result of

DSL interference. Contact your DSL service provider

for more information about DSL filters.
You may be able to improve the performance of your

cordless phone by installing your new telephone base

as far as possible from any other existing cordless

telephone system that may already be installed.
Other electronic products such as HAM radios and

other DECT phones can cause interference with your

cordless phone. Try installing your phone as far away

as possible from these types of electronic devices.
Do not install this phone near a microwave oven or

on the same electrical outlet. You may experience

decreased performance while the microwave oven is

operating.
If you plug your phone in with a modem or a surge

protector, plug the phone (or modem/surge protector)

into a different location. If this does not solve the

problem, relocate your phone or modem farther apart

from one another, or use a different surge protector.

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