Appendix, Troubleshooting – VTech SN6187 Abridged manual User Manual

Page 89

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Appendix

82

Troubleshooting

If other phones in your home are having the same

problem, contact your telephone service provider

(charges may apply).
If you have changed your telephone service to digital

service from a cable company or a VoIP service

provider, the telephone line may need to be rewired

to allow all existing telephone jacks to work. Contact

your service provider for more information.

My cordless handset/pendant isn’t performing

normally.

Make sure you plug the power cord securely into

the telephone base. Plug the power adapter into a

different, working electrical outlet without a wall switch.
Move the cordless handset or the pendant closer to

the telephone base. You may have moved out

of range.
Reset the telephone base. Unplug the electrical power.

Wait for 15 seconds then plug the power cord back

in. Allow up to one minute for the cordless handset/

pendant and telephone base to reset.
Other electronic products such as HAM radios and

other DECT phones can cause interference with your

cordless phone. Try installing your phone as far away

as possible from these types of electronic devices.

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