4 exchanging the electronics module, 5 software update, 6 how to proceed in case of repair – VEGA SOLITRAC 31 4 … 20 mA_HART - four-wire User Manual

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9 Diagnostics and service

SOLITRAC 31 • 4 … 20 mA/HART - four-wire

40090-EN-131119

Since we offer this service worldwide, the support is provided in

English. The service itself is free of charge, the only costs involved are

the normal call charges.

9.4 Exchanging the electronics module

If the electronics module is defective, it can be replaced by the user.
In Ex applications, only instruments and electronics modules with ap-

propriate Ex approval may be used.
If there is no electronics module available on site, the electronics

module can be ordered through the agency serving you. The electron-

ics modules are adapted to the respective sensor and differ in signal

output or voltage supply.
The new electronics module must be loaded with the default settings

of the sensor. These are the options:

In the factory

Or on site by the user

In both cases, the serial number of the sensor is needed. The serial

numbers are stated on the type label of the instrument, on the inside

of the housing as well as on the delivery note.
When loading on site, first of all the order data must be downloaded

from the Internet (see operating instructions manual "Electronics

module").

9.5 Software update

The following components are required to update the sensor soft-

ware:

Sensor

Voltage supply

Interface adapter VEGACONNECT

PC with PACTware

Current sensor software as file

You can find the actual sensor software as well as detailed infor-

mation of the procedure under "www.vega.com/downloads" and

"Software".
You can find information about the installation in the download file.
Caution:

Instruments with approvals can be bound to certain software ver-

sions. Therefore make sure that the approval remains effective with a

software update.
You can find detailed information on www.vega.com/downloads and

"Approvals".

9.6 How to proceed in case of repair

The following procedure refers only to the sensor. Should a repair

of the source container be necessary, you can find the respective

instructions in the operating instructions manual of the source con-

tainer.

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