John Wood Takagi - 110-310-510 User Manual

Page 31

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31

Fault Analysis Of Error Codes

If the error code is displayed on the computer board of the water heater or remote controller, please check the following.
After checking, consult with the manufacturer.

110 & 310

510

Malfunction description

Diagnosis

Red LED

TK-RE02

TM-RE30

One Time

03

031

Incorrect DIPswitch setting

Check the DIPswitch settings on the
PCB. (Part #701)

Five Times

10

101

Warning for the “991” error
code

Check the gas type of the water heat-
er.
Check if there is any blockage in the
intake air and/or exhaust.
If the water heater is installed as
a direct-vent system, check whether
there is enough distance between the
intake air terminal and the exhaust
terminal.
Check the altitude/elevation of area of
where the water heater installed.
Check if there is grease and/or dirt
in the burner (Part #101) and the fan
motor (Part #103), especially if the
water heater has been installed in a
contaminated area.

Three Times

11

111

Ignition failure

Check if the Hi-limit switch (Part #412)
is properly functioning.
Check for connection/breakage of
wires (Part #413, 708, 709, 710, 712),
burn marks on the computer board
(Part #701), and/or soot on the flame
rod (Part #108).
Check if there is a buzzing spark igni-
tion sound coming from the burner
(Part #101) when water heater pre-
pares for combustion.
Listen for the double “clunk” sound
coming from gas valve assembly (Part
#102) when water heater goes into
combustion.
Check if there is leaking from heat
exchanger. (Part #401)

Three Times

12

121

Loss of flame

Check if the Hi-limit switch (Part #412)
is properly functioning.
Check for connection/breakage of
wires (Part #413, 708, 709, 710, 712),
burn marks on the computer board
(Part #701), and/or soot on the flame
rod (Part #108).
Check if there is leaking from heat
exchanger. (Part #401)

Two Times

31
32

311
321

Output thermistor failure

Check for connection/breakage of
wires and/or debris on thermistor. (Part
#407, 408, 411, 716)

Inlet thermistor failure

N/A

N/A

331

Mixing thermistor failure

Two Times

39

391

Air–fuel Ratio Rod failure

Check for connection/breakage of
wires (Part #709) and/or soot on the
AFR rod. (Part #108)

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