CognitiveTPG A776 - Manual (Page 30)

Chapter 3: Settng up the Printer
A776 UG00001 B 10/06 A776 Two-Color Thermal/Impact Hybrid Printer: User Guide
25
Enable or disable data scope mode
The data scope mode test prints a hexadecimal dump of all data sent to the printer. Hexadecimal code is a base 16
numeric system used in computing, where the letters A through F are used for numbers 10 through 15. Your technical
staff can use hex code to troubleshoot communication problems.
You can enable and disable data scope mode by selecting the “Diagnostic Modes” sub-menu of the configuration
menu.
Press the paper feed button as instructed on the “Diagnostic Modes Menu” to enable or disable the data scope mode
test.
Off, normal mode (Data scope mode disabled)
Data scope mode (enabled)
Note
Press the paper feed button for at least one second to validate the selection.
To run the data scope mode:
After you have enabled the data scope mode, exit the configuration menu.
Run a transaction from the host computer.
All commands and data sent from the host computer will be printed as hexadecimal characters as shown in the
illustration below.
To exit the data scope mode:
Enter the configuration menu again. See “Configuring the printer” on page 26.
Disable the data scope mode.
Exit the configuration menu.
The printer is once again on-line and can
communicate normally with the host computer.
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