CognitiveTPG A776 - Manual (Page 40)

A776 UG00001 B 10/06 A776 Two-Color Thermal/Impact Hybrid Printer: User Guide
35 Chapter 4: Using the Printer
Paper Jams
Clearing a receipt paper jam in all printers
While holding the smooth paper over the front
of the cabinet, firmly press the receipt cover closed.
Remove the excess paper by tearing it against the
tear-off blade.
Press the paper feed button to advance the paper if
necessary.
Run a diagnostics test to assure the printer is
communicating with the host computer (see page
22)
4.
5.
6.
7.
Clearing a paper jam in the slip path for all printers
To clear a paper jam in the slip paper pass:
On printers without imaging, open the front cover
by grasping the cover on each side near the top and
swing the cover up and towards you.
Note
On printers with imaging, release the front cover with
the cover latch (button).
On printers with an imaging module, on the right
side of the front cover, near the paper feed button,
press the curved front cover release button toward
the front and carefully swing the cover up and
towards you.
On either printer, grasp the jammed paper and draw
it out.
1.
2.
3.
When the paper is torn or cannot be drawn out:
Open the receipt cover.
Using a pen or pencil, press the reset button.
This should open the platten to relieve any
pressure on the paper jam.
Clear the paper jam.
Close the receipt cover.
CAUTION
On a printer with an imaging module, when the print
head is all the way to the right, move the print head to
the left, otherwise the front cover may not close and
could be damaged.
Close the front cover.
4.
a.
b.
5.
6.
7.
Clearing a jam in the imager unit
To clear a jam in the imager unit, proceed as follows:
When a paper jam extends out the top front end or
rear of the imager unit, carefully pull the paper back
out of the imager.
To get a better grip on the paper:
On the right side of the printer near the paper
feed button, press the cover latch button
toward the front and swing the cover open.
Grasp the jammed paper and carefully pull the
paper out of the imager.
1.
2.
a.
b.
When nothing extends out either end of the imager
that can be grasped:
On the left side of the imager unit there is a
small round hole. Insert either the tip of a ball
point pen or opened paper clip into the hole.
Open the imager cover from the back.
Remove any paper or laminated stock that is
jammed in the imager.
3.
a.
b.
Close the imager cover.
Close the front cover. 4.
5.
To clear a receipt paper jam proceed as follows:
On each side of the receipt cover, near where the
receipt emerges, there is a lip. Using one finger from
each hand, firmly raise the receipt cover.
Draw the crumpled portion of the paper out of
the printer until the smooth portion extends a few
inches over the cabinet front.
When there is paper jammed into the roller in the
receipt cover, draw the paper out from the roller.
Note
Paper must unroll from the bottom of the roll to ensure
that the image prints.
1.
2.
3.