Why does my phone display "bad encrypted config, Troubleshooting solutions – Aastra Telecom IP Phone User Manual

Page 194

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186 Model 57i IP Phone User Guide

Troubleshooting Solutions

1. Click on Operation->User Password.

2. In the "Current Password" field, enter the current user password.

3. In the "New Password" field, enter the new user password.
4. In the "Password Confirm" field, enter the new user password again.
5. Click

to save your changes.

For information about changing your password, see

"User Password"

on

page 44

.

Why does my phone display "Bad Encrypted Config"?

The IP phone displays "Bad Encrypted Config" because encrypted configuration files
are enabled but the decryption process has failed.

Report this error to your System Administrator.

Aastra Web UI

Note: By default, the user name is “user” (all lowercase) and the password

field is left blank. If you have forgotten your password, contact your
System Administrator for assistance.

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