27 specifi cations, Dimension drawing, Troubleshooting system completely dead – Controlled Products Systems Group AE-500 User Manual

Page 27: Buzz on speaker, Buzz on telephone line, System will not answer an incoming call, Entry code will not activate relay, Remote keypad does not work, Main or remote keypad will not activate a relay, Transmitter does not activate relay

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27

Specifi cations

MECHANICAL

Case dimensions: 10-3/4” W x 12-3/4” H x 3-1/2” D

ELECTRICAL

Voltage:

12-24

Volts

AC/DC

Current: 500 mA DC typical, 750 mA DC maximum

Backup Battery: Externally charged 12 Volt DC source

Outputs: Relay Channels A & B

Form “C” 3 Amps @ 30 Volts maximum

Inputs: One sensing input

Two exit request inputs

RADIO

Frequency: 318 Mhz ± 500 KHz @ 23°C

RF 3db Bandwidth: 4 MHz Typical

Sensitivity: Adjustable, -97 dBm Minimum (-100 dBm Typical)

Encoding:

Linear

MegaCode® Format

ENVIRONMENTAL

Temperature: -22°F to 149°F (-30°C to 65°C)

Humidity: 5% to 95% non-condensing

SYSTEM

Relay On Time: 0-60 seconds, latch on-off

Interkey Time: 8 seconds maximum

Code Entry Time: 48 seconds maximum for 6-digit codes

Modem Baud Rate: 14.4 Kbps

Dimension Drawing

OPERATING INSTRUCTIONS:

1.

2.

3.

4.

5.

PRESS AND RELEASE

TO VIEW THE DIRECTORY

HOLD

TO SCROLL FORWARD

HOLD

TO SCROLL BACKWARD

LOCATE THE DESIRED NAME IN THE DIRECTORY

ENTER THE DIRECTORY CODE TO CALL RESIDENT

IF NO ANSWER, PRESS

TO HANG UP

10-3/4"

12-3/4"

3-1/2"

Troubleshooting

System completely dead

1. No power from transformer. Check voltage at AE-500 transformer

terminals.

2. Verify that terminal blocks are fi rmly plugged into circuit board.

Buzz on speaker

1. Check for 24 volt AC power shorted to wiring conduit.
2. Check for telephone line shorted to ground.
3. Verify that telephone wires are twisted pair.
4. Verify that the AE-500 is connected to earth ground.
5. Check 16 VAC voltage at AE-500 transformer terminals.

Buzz on telephone line

1. Disconnect 16 VAC wires from terminal strip, if buzz goes away,

one side of the transformer wires is grounded.

2. Check all connections for any shorts to ground.

System will not answer an incoming call

1. Automatic telephone answer disabled.
2. AE-500 telephone line trouble.

Entry code will not activate relay

1. Entry code not set up for proper relay.

Remote keypad does not work

1. Remote keypad address is not set to “1”.
2. Check remote keypad indicator for power.

Main or remote keypad will not activate a relay

1. Entry code is not assigned.
2. Keypad may be in lockout from too many incorrect attempts. Wait

one minute for lockout to clear and try again.

Resident’s Telephone does not ring when a visitor calls

1. Resident’s telephone number programmed incorrectly.
2. Check AE-500 telephone line.
3. Call resident from another line or cell phone to determine if the

resident’s telephone is working.

Transmitter does not activate relay

1. Transmitter button setting programmed to “no relay” (would effect

all transmitters).

2. Transmitter block not enrolled.
3. Specifi c transmitter is deactivated in the system.

Poor transmitter radio range

1. Check antenna installation and condition if transmitters were

previously working well.

2. Check

the

RADIO indicator on the AE-500 circuit board. If it is

fl ickering without activating any transmitters there is interference
blocking the receiver. Try adjusting the RECEIVER RANGE knob
to reduce the receiver’s sensitivity to the interference.

3. Connect an audio amplifi er or telephone buttset to the RECEIVER

TEST POINTS (the wire jumpers next to the RECEIVER RANGE
knob). Listen to the sounds of the signals being received. If you
hear the interference, remove power from possible interfering
devices to determine the source of the interference. The antenna
or the interfering device may need to be relocated.

Cannot restore system data

1. Sun Java must be installed.
2. From the Browser window, select Tools> Internet Options >

Advanced.

3. Scroll down to “Java (Sun)” and check Use Java XX box (XX may

vary with your browser version).

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