Brocade EZSwitchSetup Administrator’s Guide (Supporting 300, 5100, 5300, 6505, 6510, 6520, 7800, 7840, and VA-40FC) - Manual (Page 61)

EZSwitchSetup Limitations
● General limitations.......................................................................................................... 59
General limitations
The following table lists general EZSwitchSetup Switch Manager limitations, which apply to all browsers
and switch platforms.
EZSwitchSetup Switch Manager limitations TABLE 4
Problem
area Details
HTTP timeout Very often, you may see the following message when you try to retrieve data from a switch or send
a request to the switch:
Failed to get switch response. Please verify the status of your last operation and try again if
necessary.
This indicates that an HTTP request did not get a response. The request was sent to the switch,
but the connection was down, probably caused by a temporary loss of the web server on the
switch. Due to the nature of an HTTP connection, Switch Manager will report this error after a 90-
second default timeout.
In this case, verify the status of your last request, using Telnet to check related status, or click the
Refresh button in the Switch Manager to retrieve related data. If your request did not get through to
the switch, resubmit it. Executing a refresh from Switch Manager retrieves a copy of switch data at
that moment; the data you entered can be lost if it had not already been committed to the switch.
Loss of
connection Occasionally, you may see the following message when you try to retrieve data from the switch or
send a request to the switch:
Switch Status Checking
The switch is not currently accessible.
The dialog box title may vary, because it indicates which module is having the problem.
This is caused by the loss of an HTTP connection with the switch due to a variety of possible
problems. Switch Manager automatically tries to regain the connection. While Switch Manager is
trying to regain the connection, check if your Ethernet connection is functioning. If the problem is
not with the Ethernet connection, wait for Switch Manager to recover the connection and display
the following message:
You will have to resubmit your request after closing this message.
If the temporary switch connection loss is caused by a switch hot code load or other similar
operation, the Switch Explorer you are currently running can be downloaded from a different
firmware version than the new one. In this case, the following message displays:
Switch connection is restored. The firmware version you are running is not in sync with the
version currently on switch. Close your browser and re-launch Web Tools.
You must close Switch Manager and relaunch it to re-open the connection.
EZSwitchSetup Administrator’s Guide 59
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