Avaya 4600 - Manual (Page 25)

Issue 2 July 2006 25
Error and Status Messages
The 4600 Series IP Telephones issue messages in English only. The IP telephones also display
messages from the switch, which can issue messages in the local language outside the United
States.
Note:
Note:
The following error messages are for the VPNremote Phone only. For additional
information on the 4600 Series IP Telephone error messages, see the 4600
Series IP Telephone, Release 2.2.1, Installation Guide.
Most of the messages in following tables display only for about 30 seconds, and then the
telephone resets.
Table 3 describes the list of all error messages that pertain to the VPN tunnel setup failures that
the VPNremote Phone might display.
Table 3: VPN Tunnel Setup Failures
Error Message Avaya
Profile Third-Party
Profile Possible Cause Possible Solution
TCP Connection
timed out. Yes N/A Security gateway
not accessible or
unresponsive to
TCP connection. Verify end-user
login ID and
password, and that
the network is up.
SSL Handshake
failed Yes N/A SSL 1443
connection failed. Verify end-user
login ID and
password.
Invalid server
certificate Yes N/A Security device
certificate issue. Verify that the
security device
certificate is valid.
Unknown
certificate issuer Yes N/A
SSL handshake
during VPN setup
failed because the
server certificate
provided by the
gateway is not
signed by the
appropriate. Verify that the
VPNremote Phone
is connecting to an
Avaya device.
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