Avaya 4600 - Manual (Page 29)

Issue 2 July 2006 29
Table 4 describes the list of all error messages that pertain to the VPN tunnel setup failures that
the VPNremote Phone might display.
Note:
Note:
All error messages will provide the option to display more information or edit the
configuration.
Syslog
Adding the IP address of the SYSLOG server will enable Sysloging of VPN module. This
SYSLOG server is meant to catch log messages while tunnel setup is in progress hence the
syslog server must be accessible without the tunnel.
Table 4: Authentication Errors
Error Message Possible Cause
Authentication failure, User
Blocked User is blocked for “x” minutes
from “x” number of incorrect
logins.
Invalid password OR user name
Incorrect user name or password
entered.
Phone brand rejected by SG
Incorrect phone brand configured
on gateway.
VPN Topology not supported Multiple central site devices
configured which is not a
supported configuration.
Empty Gate Keeper No call server addresses
configured.