Avaya 4600 User Manual

Page 28

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Troubleshooting

28 Administrator Guide

DNS needed for
resolving security
device name.

Yes

Yes

The system could
not resolve the
security device
fully qualified
domain name
(FQDN).

DNS query sent to
resolve security
device FQDN
failed or has timed
out.

Check the DNS
server connection.

Verify that the
FQDN is correct.

Security device
name resolution
failed.

Yes

Yes

The system could
not resolve the
security device
fully qualified
domain name
(FQDN).

DNS query sent to
resolve security
device FQDN
failed or has timed
out.

Check the DNS
server connection.

Verify that the
FQDN is correct.

Table 3: VPN Tunnel Setup Failures (continued)

Error Message

Avaya
Profile

Third-Party
Profile

Possible Cause

Possible Solution

4 of 4

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