Brother FAX 1920CN - Manual (Page 172)

TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 5
Printer jam or paper jam
Remove the jammed paper depending on where it is jammed in the
machine.
Paper is jammed inside the front of the machine.
1
Pull the paper toward you.
Paper is jammed in the paper tray
1
Remove any paper from the paper tray that is not jammed.
Paper Tray