Cannot print over a netware network, Cannot print over appletalk or bonjour networks – Canon imagePROGRAF iPF6400S User Manual

Page 128

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iPF6400S Basic Guide

128

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Cannot print over a NetWare network

Cause

Corrective Action

The printer's NetWare settings are
not configured correctly.

Make sure the printer's NetWare settings are configured correctly. In particular, make
sure a valid frame type is selected.
(See "Configuring the Printer's NetWare Network Settings With RemoteUI.")➔User's
Guide

The computer you are trying to
print from is not configured
correctly.

Make sure the computer's NetWare settings are configured correctly.
(See "Configuring NetWare Network Settings.")➔User's Guide

The NetWare server and services
are not configured correctly.

Check the following points.
1. Make sure the NetWare file server is running.
2. Make sure there is enough free disk space on the NetWare file server. Insufficient

disk space may prevent you from processing large print jobs.

3. Start NWADMIN or PCONSOLE and confirm that the print service is configured

correctly and the print queue is available.

4. If data transmission to a printer on another subnet fails, deactivate NCP burst

mode in that printer's network protocol settings.

5. If the printer is used in queue server mode, specify Other/Unknown as the

printer type.

The printer was turned off and on
when not disconnected from the
server.

Leave the printer off for at least 30 seconds, and then restore power.

Cannot print over AppleTalk or Bonjour networks

Cause

Corrective Action

The AppleTalk protocol is not
enabled on the printer.

Activate AppleTalk on the printer.
(See "Configuring the Printer's AppleTalk Network Settings.")➔User's Guide

The computer you are trying to
print from is not configured
correctly.

Make sure the computer's AppleTalk settings are configured correctly.
(See "Configuring the Destination for AppleTalk Networks.")➔User's Guide
(See "Configuring the Destination for Bonjour Network.")➔User's Guide

The computer and printer are not
on the same network.

Due to the nature of Bonjour, you cannot print if the printer is on another network
behind a router. Make sure the computer and printer are on the same network. For
information about network settings, ask your network administrator.

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