Licenses, 2 licenses, 3 email – Avaya IP Office User Manual

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Voicemail Pro Installation

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EN-S Issue 01b (20 June 2011)

IP Office

1.2 Licenses

Voicemail Pro is a licensed application. The license keys are entered into the configuration of the IP Office system using
the IP Office Manager. If the Voicemail Pro server is installed without licenses, it will run for 2 hours and then shutdown.

When connected to a Voicemail Pro server using the Voicemail Pro client, the client's Help | About screen can be used to
check the details of which IP Office system the voicemail server is working and the licenses it has received from that IP
Office.

Note that the licenses issued are unique to the FK serial number of the IP Office system. Licenses cannot be transferred
between systems. For IP Office Release 6 and higher, support for Voicemail Pro is enable by the addition of a Preferred
Edition
license.

·

Preferred Edition (Voicemail Pro) :

This license enables support for Voicemail Pro as the IP Office's voicemail server with 4 voicemail ports. The
Preferred Edition license allows the voicemail server to provide the services listed below. Additional license can be
added for additional voicemail features, these are detailed separately. This license was previously called Voicemail
Pro (4 ports)
.

·

Mailboxes for all users and hunt groups.

·

Announcements for users and hunt groups.

·

Customizable call flows.

·

Call recording to mailboxes.

·

Campaigns.

·

TTS email reading for users licensed for Mobile
User
or Power User profiles.

·

Use of Conference Meet Me functions on
IP500 and IP500 V2 systems.

·

Advanced Edition

This license enables the additional features listed below. A Preferred Edition license is a pre-requisite for this
license.

·

Support for Customer Call Reporter.

·

Voicemail Pro database interaction (IVR).

·

Voicemail Pro call flow generic TTS (8 ports).

[1]

·

Voicemail Pro Visual Basic Scripting.

·

Voicemail Pro call recording to ContactStore.

[2]

1. Provides up to 8 ports of TTS for use with Speak Text actions within call flows. Not used for user TTS email

reading.

2. Note: In a Small Community Network using centralized voicemail, this license only enables ContactStore

support for the central IP Office. Remote IP Offices in the network require their own Advanced Edition
license or a VMPro Recordings Administrator license .

·

Preferred Edition Additional Voicemail Ports

The required license for Voicemail Pro server support (Preferred Edition (Voicemail Pro)) also enables 4 voicemail
ports. This license can be used to add additional voicemail ports up to the maximum capacity of the IP Office
system (IP406 V2 = 20, IP412 = 30, IP500 = 40, IP500 V2 =40). This license was previously called Additional
Voicemail Pro (ports)
.

·

VMPro Recordings Administrators :

To support ContactStore in a Small Community Network, IP Offices other than the central IP Office require either
their own Advanced Edition license or this license.

·

VMPro Networked Messaging :

Enables VPNM (Voicemail Pro Networked Messaging) functionality within Voicemail Pro. This allows message
exchange with remote Voicemail Pro systems and Avaya Interchange systems.

·

VMPro TTS (Generic) :

This legacy license enables use of text to speech facilities using third party TTS software with Voicemail Pro. One
license per simultaneous instance of TTS usage. For IP Office Release 6 this license is no longer used for user email
reading. The IP Office Advance Edition license also enables 8 ports of generic TTS.

·

VMPro TTS (ScanSoft) :

This legacy licence enables use of text to speech facilities using Avaya supplied TTS software with Voicemail Pro.
One license per simultaneous instance of TTS usage. For IP Office Release 6 this license is no longer used for user
email reading.

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